Canada Post duties-pre-paid now available into the US
Starting August 29, international postal shipments to the US must be sent as DDP (Delivered Duties Paid).
In response, Shopify has partnered with Canada Post and Zonos to implement duty pre-collection for all Canada Post shipments to the United States, effective August 28, 2025.
What this means for your business:
* Merchants that wish to continue shipping with Canada Post must pre-pay the duties rather than having their customers pay upon delivery.
* Merchants must activate Shopify duties calculations in order to purchase duties pre-paid labels via Shopify Shipping
* DDU Canada Post shipments to the US will no longer be accepted and will be blocked at label creation.
Required actions before August 28, 2025:
In order to continue utilizing Canada Post to ship from Canada to the US:
* Navigate to Settings > Taxes > Duties and enable duty collection for the U.S. market.
* Use the bulk editor to add HS codes and Country of Origin to all products.
* Go to Markets, select the United States, and modify duties display settings to either display import taxes and duties as a line at checkout or include duties costs in product prices. If the latter, consider reviewing your US market pricing to account for these changes.
* Review the US shipping zone to ensure your shipping rate set up reflects DDP carriers and collects enough from buyers to fulfill your shipping strategy
* If you work with an external fulfillment partner in Canada, verify your fulfillment provider can generate Canada Post DDP labels. If they cannot, then consider purchasing labels on Shopify.
If you don't make these changes, your Canada Post labels to the U.S. will be blocked starting August 28, 2025. Consider commercial carriers (DHL Express or Purolator via Shopify Shipping) as alternatives if you prefer to maintain DDU shipping.
To learn more about shipping with Canada Post to the US, please visit the Shopify Help Center.