Preventing Fraudulent Orders
To help retailers combat fraudulent orders, we've introduced a 2-minute delay before orders are forwarded to suppliers. This delay empowers retailers to use custom fraud detection tools effectively.
How the Delay Works
The 2-minute delay allows teams to perform necessary checks and take action. Tools like Shopify Flow enable you to:
- Identify orders flagged as high-risk through automated fraud detection systems.
- Cancel or put orders on hold before they are sent to suppliers.
- Reduce the chances of fraudulent orders being fulfilled.
Maximize the Benefits With Custom Automations
You can leverage Shopify Flow or other third-party integrations to create custom workflows. For example:
- Automatically flag suspicious orders based on predefined rules.
- Notify your team to review flagged orders manually.
- Streamline the order review process for greater efficiency.
Learn More
For detailed guidance on implementing these updates and preventing fraudulent transactions, please visit our help center.