Return and exchange receipts are now fully customizable in Shopify POS, giving you the same design control you have with sales receipts. Use our Liquid template editor or visual editor to create professional, branded receipts for every transaction type.
Access the feature through Settings > POS Channel > Settings > Receipts. Customize layouts to highlight important information, add return policies or promotional messaging, and include branded elements like logos and social media handles. The template editor ensures all transaction details are captured accurately while maintaining your unique brand identity.
With this update, you can now deliver a consistent, professional experience across all customer interactions, from initial sales through returns and exchanges. Learn more about return and exchange receipt customization.