Understanding Shopify's Fraud Analysis
Shopify’s fraud analysis is a vital tool for merchants to identify orders that may be fraudulent. It evaluates various factors to provide recommendations that help protect your business from potential risks.
New Feature: Transparency for Unavailable Recommendations
Some orders, such as those processed offline, may not receive a fraud recommendation. To provide more clarity, Shopify’s order details page now explicitly indicates when a fraud recommendation is unavailable.
Key Benefits of the Update
- Merchants can easily identify orders without fraud recommendations.
- Improved transparency helps merchants make informed decisions.
- Risk indicators remain available for all orders, ensuring access to critical data.
How This Update Improves Your Experience
This enhancement allows merchants to focus on actionable insights while staying informed about orders that lack fraud recommendations. By clearly marking these cases, you can save time and streamline order management.
Learn more about fraud analysis in Shopify’s help center to maximize the security of your store.