Pickup orders are now faster and easier to fulfil. In the Shop app, we’ve added preparation status, clearer pickup instructions and a QR code so customers always know when an order is ready and staff have a faster and easier way to retrieve it. This is faster and more reliable because it removes manual lookups, reduces wait times, and keeps customers informed at every step of their pickup journey.
What’s new:
- Improved pickup status and instructions with Shop so customers can see exactly when their order is ready for pickup.
- QR codes are created in the Shop app so that staff can optionally scan in POS to instantly retrieve the order, no manual lookup needed.
- New enhanced retail location details help customers see exactly where to go with retail address and pickup instructions in Shop.
Learn more in the Shopify Help Center