Legacy Customer Accounts Are No Longer Supported
Legacy customer accounts are officially deprecated and are no longer available for new Shopify stores or existing stores not currently using them. Shopify has also ceased providing feature updates and technical support for this older version. A final sunset date for legacy customer accounts is anticipated in late 2026.
Why Upgrade to the Latest Customer Accounts?
1. Enhanced Security and Convenience
With the updated customer accounts, customers can sign in using their email and a one-time authentication code. This streamlined process eliminates the need for traditional passwords, reduces the chances of account lockouts, and minimizes support tickets related to password resets.
2. Built-In Features for Better Functionality
The latest version comes with built-in features like store credit, self-serve returns, and B2B support. Merchants also benefit from automatic updates, ensuring access to new features without having to edit code.
3. Easy Customizations with No-Code Solutions
Utilize app blocks to customize the functionality and appearance of your customer accounts safely and efficiently. These upgrade-safe tools are accessible through the Shopify visual editor, making customization easy for merchants without requiring technical expertise.
View the upgrade guide today to start enjoying these new benefits.
Take Action Before the Final Sunset Date
To stay ahead of the 2026 deadline and continue providing the best experience for your customers, we strongly recommend upgrading to the latest version of customer accounts as soon as possible.