Understand How Duties Are Calculated on Cross-Border Orders

Understand How Duties Are Calculated on Cross-Border Orders

Shopify Updates: 

Introducing Duty Calculation Breakdowns

We’re excited to announce a new feature for merchants using Shopify duties and import taxes. You can now access detailed duty breakdowns directly from the order details page.

Why This Matters

This update allows merchants to:

  • View exact duty calculations, including rates and tariffs.
  • Verify calculations independently for accuracy.
  • Confidently explain charges to customers.

How to Use This Feature

To access duty calculation details:

  1. Go to the order details page.
  2. Review the breakdown under the duties and import taxes section.
  3. Use the information to ensure compliance and transparency.

For additional guidance, visit our Help Center.

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