New Shopify App Store Review Rules: Published vs Archived States

New Shopify App Store Review Rules: Published vs Archived States

Shopify Updates: 

Updates to Shopify App Store Reviews

Shopify continues to refine its review system to ensure that only relevant and trusted feedback appears on the platform. This update introduces changes to how reviews are managed based on the merchant's status.

Key Changes to Review Management

  • Reviews are archived if they are submitted by stores on trial or discounted plans, or by stores that are no longer active.
  • Once a store transitions to a full-priced plan or reactivates, its archived reviews will automatically be re-published.
  • Developers will receive email notifications for every new review, along with its status—whether published or archived.

These improvements aim to enhance the overall quality and reliability of the reviews available to merchants and developers on the Shopify App Store.

Learn More

For further details about archiving and publishing criteria, visit our help documentation.

Back to blog