Introduction to Shopify Markets Pro
Shopify Markets Pro simplifies global selling by managing international payments, taxes, duties, and compliance for merchants. To ensure seamless operations, it automatically identifies draft order restrictions that may conflict with its features.
Draft Order Restrictions Identified Automatically
Shopify Markets Pro helps merchants by flagging incompatible draft orders. Below are the key scenarios under which a draft order may be deemed incompatible:
Common Restrictions in Draft Orders
- Incomplete Addresses: Missing or incorrect address details must be updated for successful processing.
- Missing Buyer Contact Information: Orders without a valid email or phone number are flagged for completion.
- Destination Outside Selected Market: Orders sent to addresses outside of the active market will be restricted.
- B2B Customers: Shopify Markets Pro currently does not support orders from business-to-business customers.
- Deferred Payments: Orders requiring payment at a later time are deemed incompatible with Shopify Markets Pro.
- Custom Line Items: These orders may not comply due to unique configurations outside standard inventory items.
- Zero Value Orders: Orders with no monetary value cannot be processed.
- Restricted Items: Items flagged by Shopify Markets Pro as prohibited or restricted will prevent order completion.
How to Handle Incompatible Draft Orders
If an order is flagged as incompatible, merchants can choose to manually take ownership of the order. By addressing the highlighted restrictions, you can successfully process these transactions.
Learn More
For further details on using Shopify Markets Pro and understanding its restrictions, visit the Shopify Help Center.