Enhanced Efficiency with DHL eCommerce
DHL eCommerce for Managed Markets now introduces a faster, more consistent way for merchants to receive payouts. This update aims to simplify the process and improve the experience for all stakeholders.
Previous System vs. New Process
- Under the previous system, payouts occurred once USPS delivered the parcel to the DHL eCommerce domestic hub.
- Merchants were charged duties and taxes at the same point in the process.
- This delay often extended the timeline before merchants could receive their earnings.
What’s New Starting November 21
- Label billing and payout initiation will now occur at the first “in transit” event on the USPS leg of the journey.
- Merchants will be paid out faster—immediately after USPS scans the parcel during pickup.
- This change creates a seamless experience across all Managed Markets carriers.
Benefits of the Update
With this refined process, merchants using DHL eCommerce for Managed Markets will experience a significant reduction in time-to-payout. Consistency across carriers fosters a streamlined approach, helping businesses plan and operate efficiently.