Camera Exchange Case Study: Relay Shopify–eBay Integration
Custom application case study · Camera Exchange
Relay Shopify–eBay Integration
A custom operations layer for managing the relationship between Shopify products and eBay offers.
The business need
Marketplace synchronization needs more than a publish button. A team must know which Shopify item corresponds to which eBay offer, whether an attempted action completed, and when a listing needs review before another attempt.
What RNR built
RNR developed Relay as a custom Shopify app to support Camera Exchange’s Shopify and eBay workflows, including listing review and operational exception handling.
- A product-oriented workflow for reviewing Shopify and eBay listing relationships.
- An exact-offer review step for listings with uncertain publishing outcomes.
- Checks around existing inventory records before attempting changes.
- Separate handling for ended listings and other cases that require staff attention.
The purpose it serves
Help staff resolve listing exceptions with the relevant item and offer in view, rather than treating every error as permission to publish again.
Project scope
This case focuses on Relay’s Shopify–eBay listing and exception-review workflows. The separate Lightspeed/POS replacement project has its own scope.
Need a tool built around your workflow?
Tell RNR about the task your team repeats, the systems involved and the experience you want to improve. We can review whether a custom Shopify integration, an internal tool or a prototype fits the project.
Discuss a custom app